Last Update Date: April 12, 2025
1. Introduction
The Small Business Development Centre (SBDC) of The Bahamas ("we," "our," "us") is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Data Protection (Privacy of Personal Information) Act, 2003 of The Bahamas (the "Act").
2. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
Professional Information: Business name, industry, position, and related professional details.
Technical Data: IP address, browser type, operating system, and other technical information when you visit our website.
Usage Data: Information about your interactions with our website, such as page visits and time spent on pages.
Media: If you upload images to our website, please avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.
3. How We Collect Information
We collect information through various means, including:
Direct Interactions: When you fill out forms, register for events, or communicate with us directly.
Automated Technologies: As you interact with our website, we may automatically collect technical data through cookies and similar technologies.
Third Parties: We may receive information from third-party services, such as analytics providers.
4. Use of Cookies
Our website uses cookies to enhance user experience. Cookies are small files placed on your device that help us understand how our website is used. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
5. Purpose of Processing Personal Data
We process personal data for the following purposes:
Service Delivery: To provide and manage our services, including business advisory and training programs.
Communication: To respond to inquiries, send newsletters, and provide updates about our services and events.
Improvement of Services: To analyze data for improving our website, services, and user experience.
Legal Obligations: To comply with legal and regulatory requirements.
6. Disclosure of Personal Data
We do not sell, rent, or trade your personal data. We may share your information with:
Service Providers: Third-party vendors who assist in our operations, under strict confidentiality agreements.
Legal Authorities: When required by law or to protect our legal rights.
Partners: With your consent, we may share information with partners for collaborative initiatives.
7. International Data Transfers
As part of our operations, your personal data may be transferred to and processed in countries outside of The Bahamas. We ensure that such transfers comply with the Act and that adequate safeguards are in place to protect your information.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
10. Your Rights
Under the Act, you have the following rights:
Access: To request a copy of the personal data we hold about you.
Correction: To request correction of any inaccurate or incomplete data.
Erasure: To request the deletion of your personal data, subject to legal obligations.
Objection: To object to the processing of your personal data for specific purposes, such as direct marketing.
To exercise these rights, please contact us using the information provided below.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any linked websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Small Business Development Centre (SBDC) | helpdesk@sbdcbahamas.com | 1 (242) 461-7232
By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy.